THE ROAM ADVANTAGE
Every product below was built for one industry: travel. Deposits taken months before balances, travellers paying from one country, suppliers invoicing in another. We built Roam around exactly that, and when you work with us, everything we’ve built works for you.
RoamLocalPay
Your client settles every booking in their own country, in their own currency — as standard. That means even the simplest, single-supplier booking avoids the cost, delay and hassle of an international bank transfer for them. It’s included in every Roam account, as part of the Roam Advantage.
RoamReports
You shouldn’t have to call anyone to know where a payment stands. RoamReports gives you a live, at-a-glance view of your transactions — what’s settled, what’s pending, what’s coming due — so you always know exactly where things stand, without waiting on a reply. Included as standard, as part of the Roam Advantage.
RoamFXLock
If you want to compete for global clients, you need to quote them in a currency they actually understand — not your own. The problem is, once you do that, the exchange rate between now and their travel date is out of your hands. RoamFXLock fixes it: lock in today’s rate for up to two years, at no extra cost, and that’s the rate that applies at both deposit and balance.
Your client sees one confident, unchanging price — not a number that might move against them by the time they travel — which makes them far more likely to book with you over a competitor still pricing in an unfamiliar local currency.
Your clients just want to go on holiday. They’re not trying to play the currency markets to save or lose money on their trip — they’ve got a day job for making money, not for managing FX risk. RoamFXLock means they never have to think about it at all.
RoamFusion
Multi-country itineraries create real currency complexity. Say your client is travelling to both Botswana and South Africa: your Botswana suppliers (flights, transfers, accommodation) invoice in USD and your South African suppliers invoice in ZAR, for the same trip and the same client.
Without help, you would be presenting your client with several amounts in currencies they do not know, and managing deposit and balance payments in each. RoamFusion consolidates all of it into one amount in your client’s own currency. They pay once. Roam then settles you in USD for the Botswana suppliers and in ZAR for the South African suppliers, so you can pay each supplier in the currency they require without taking on any FX risk.
RoamProtect
If your business were ever unable to deliver — insolvency, closure, anything unforeseen — what happens to the deposits your clients have already paid? RoamProtect answers that question in advance. It’s backed by a dedicated insurance policy with a regulated underwriter, so Roam can satisfy any resulting claims on your behalf — and you can tell your own clients, with real confidence: “book with us, and if we’re ever unable to deliver, you’ll get your money back.” Coverage runs up to GBP 2,500,000 in aggregate.
RoamPulse
Every RoamPulse is a one-on-one, personal interaction with your dedicated account team — a genuine look at how you’re trading: your booking volume, your payment mix, your total transaction cost, and where the opportunity sits to improve it. It’s full disclosure from all parties, and we’ll talk you through how you could earn better rates or a stronger RoamRewards payback.
We’ll also show you, confidentially, how you’re tracking against the wider Roam network, plus insights into your own consultants’ booking behaviour, volume, and payment mix. RoamPulse is a standing commitment to make sure you’re getting the most out of working with Roam and maximising the opportunity that payments present.
RoamRewards
The more you trade with Roam, the more you should get back — that’s the principle behind RoamRewards. It’s a payback that reflects the value your volume and quality of trade brings. What that looks like for your business is discussed directly and transparently as part of your regular RoamPulse.
RoamAssist
Managing accounts receivable, chasing payments, and handling last-minute amendments is real, costly work — and it’s work most travel companies are quietly absorbing themselves.
RoamAssist takes that burden on for you: a dedicated account management team of real people, currently based in and serving Africa (a genuine, in-country advantage as we expand), who handle the day-to-day payment issues that would otherwise sit on your own books.
The same team also runs rigorous KYC and counterparty vetting on every travel company that joins Roam — which means the network you’re joining has been through the same scrutiny you have, reducing the reputational and associative risk of being connected to an unvetted counterparty. It’s included as standard, as part of the Roam Advantage.
“A feature I’ve fallen in love with is the FXLock option. I can enter the amount in the guest’s currency and give them a quote in literally a couple of seconds. The fixed exchange rate makes a huge difference.”
Sue Pinto / Travel Service Consultant / The Royal Portfolio