TRUST AND SECURITY
How we protect your money
Counterparty risk is the first question serious travel businesses ask us, and it should be.
Here’s how we manage it.
A vetted network
Every travel company goes through rigorous KYC and counterparty checks before it joins Roam. You’re never exposed to the risk of an unvetted business sharing the same network.
Daily operational oversight
Every day, our operations team, led by our chief operating officer, runs the checks, reconciliations and controls that make sure your funds flow through the business correctly.
Ongoing monitoring, not one-off checks
Our operations team continually reviews each client’s exposure to currencies, financial instruments and markets, long after sign-up.
Regulated banking partners
Client funds are held with regulated financial institutions.
Segregated accounts
Your money is kept separate from Roam’s own operating funds.
Secure card payments
Every card payment is authenticated with 3D Secure
RoamProtect
Your clients get their money back if your business is ever unable to deliver.
Established since 2018
Offices in the United Kingdom, South Africa and the United States.